MISUSE OF CERTIFICATE
AJA EQS will take all reasonable precautions to control the use of the certificate issued. Incorrect references to the scope of certificate, or incorrect use of the certificate marks, found in advertising, catalogues etc shall be dealt with by suitable actions, which could include suspension or withdrawal of certificate, legal action and/or publication of the transgression.
Upon suspension or withdrawal of certification, the company should discontinue use of all advertising matter that contains any reference thereto.
The guideline on use of accreditation and certification logo is detailed in ‘Use of Accreditation and Certification Logo’ Guideline.
SUSPENSION OF CERTIFICATE
A certificate may be suspended for a limited time in cases such as:
WITHDRAWAL OF CERTIFICATE
A certificate may be withdrawn in cases such as:
CANCELLATION OF CERTIFICATE
A certificate may be cancelled in cases such as:
APPEALS AND COMPLAINTS
Appeal: A documented claim from a client company against the:
Complaint: A documented claim against the
The process of Suspension, withdrawal, Cancellation, Appeals and Complaints is detailed in ‘Code of Practise’ provided to clients.